Shipping & Returns


Orders are usually shipped by the next business day.

All orders are shipped via USPS First Class to all destinations.


There are no returns or refunds on test kits or vitamin products.

Other products that are damaged or defective may be returned within 30 days for a replacement.

All orders are packaged to ensure no issues with customs.

If your order does not arrive for any reason we will reship your order free of charge

How Soon Will I Get My Order?
Orders in the US usually arrive within 3-4 working days. International orders usually arrive within 7-10 working days.

How Soon Will I Get My Test Results?
Your results will be ready within a few days after the lab receives your sample. Results are availabe on line, you will receive an e mail from the lab telling you how to access your results. You will also receive a copy of your results in the mail.